Boardrush

Boardrush support and frequently asked questions

Boardrush support 

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What are your opening hours?

How do your reviews work?

Where can I submit a complaint?

Wat are your terms and conditions?

How do you determine which products I get to see?

How do you select a vendor (seller) for my product?

Can I file a complaint about a vendor(seller) on Boardrush?

How can I report illegal content on Boardrush?

General

What is your cancellation policy?

What payment methods can I use?

How do I cancel my order?

What do I do if I receive the wrong item in my order?

Do you offer refunds or exchanges?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

How about VAT when purchasing as a Business?

My payment Failed or got Declined?

Order & payment

What do I do if my item(s) arrives damaged?

Do you offer expedited shipping?

Do you offer free shipping?

How do I track my order?

How much does shipping cost?

What is your shipping policy?

What if my package gets lost or arrives damaged?

Do you ship worldwide?

Can I pick up my order at a local shop?

My order was marked delivered but it’s not here?

How long does delivery take?

Can I select a shop as service location?

What carrier do you use for shipping?

Shipping and Delivery

How about the repair costs?

What is your repair procedure?

How about statutory warranty?

What should I do if my item is broken?

How long is the Manufacturer’s Warranty?

How about warranty on B-Grade, Ex-Demo, and Outlet Items?

Warranty and Repairs

How can I cancel my order and make a return?

When will I get my refund?

Returns

frequently asked questions about shipping and delivery times

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Categories

General

Order & payment

Shipping and Delivery

Warranty and Repairs

Returns