Boardrush

Our general terms and conditions contain all the important information about your rights and obligations as a customer. They include details about orders, payments, returns, warranty, liability, and privacy policy. You can download our full terms and conditions below or view them on our website.<div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/ZPB9rx1M3ZwxWVa3/hc/3dBwk7WyY56NZ9mO/2025031114-fbaad43e-e6cb-4a94-b75e-7ff18f95d065-general%20terms%20and%20conditions%20boardrush_31-12-2024.pdf" rel="noopener noreferrer" target="_blank">General terms and conditions Boardrush_31-12-2024.pdf</a> 135.2KB</div>close</div> Do you have specific questions about our terms and conditions? Feel free to <a href="http://boardrush.com/en/content/contact/">contact</a> us!

Our general terms and conditions contain all the important information about your rights and obligations as a customer. They include details about orders, payments, returns, warranty, liability, and privacy policy. You can download our full terms and

Wat are your terms and conditions?

General

I'm having trouble logging in

What are your opening hours?

How do your reviews work?

Where can I submit a complaint?

How do you determine which products I get to see?

How do you select a vendor (seller) for my product?

Can I file a complaint about a vendor(seller) on Boardrush?

How can I report illegal content on Boardrush?

What is your cancellation policy?

What payment methods can I use?

How do I cancel my order?

What do I do if I receive the wrong item in my order?

Do you offer refunds or exchanges?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

How about VAT when purchasing as a Business?

My payment Failed or got Declined?

Order & payment

What do I do if my item(s) arrives damaged?

Do you offer expedited shipping?

Do you offer free shipping?

How do I track my order?

How much does shipping cost?

What is your shipping policy?

What if my package gets lost or arrives damaged?

Do you ship worldwide?

Can I pick up my order at a local shop?

My order was marked delivered but it’s not here?

How long does delivery take?

Can I select a shop as service location?

What carrier do you use for shipping?

Shipping and Delivery

How about the repair costs?

What is your repair procedure?

How about statutory warranty?

What should I do if my item is broken?

How long is the Manufacturer’s Warranty?

How about warranty on B-Grade, Ex-Demo, and Outlet Items?

Warranty and Repairs

How can I cancel my order and make a return?

When will I get my refund?

Returns

Wat are your terms and conditions?Updated 2 months ago